If you find yourself repeatedly thinking: 'I just need to remember to...' ...it might be time to get it out of your head and into a system. That doesn't necessarily mean complicated software. It could be as simple as: A checklist A recurring calendar reminder (I use these a lot) A straightforward task list A documented process (SOPs are so useful) A shared task tracker Your memory is certainly very useful, but it shouldn't be your only system. What's one thing in your working

#AuroraHandyHint This small shortcut will keep your documents tidy, with no unmatched fonts, colours or formatting surprises… just clean text. Windows (Word / Outlook / Office) Ctrl + Shift + V This pastes just the plain text in most modern Windows apps. (Mouse alternative: right click (or left if left-handed) and select ‘Paste as plain text’.) Mac (Word / Outlook / Office) Cmd + Shift + V Mac’s version of paste‑without‑formatting in supported apps. (Mouse alternative: righ

#AuroraHandyHint Here’s an Excel/Google Sheets conditional format tip that highlights things needing your attention. In this scenario we’ll use conditional formatting to highlight any client row where the ‘Last contacted’ date is older than 30 days. Excel: Select the range of date cells you want to format. Go to Home > Conditional Formatting > New Rule. Select ‘Use a formula to determine which cells to format’. Enter a formula like =(TODAY()-A1)>=n, replacing A1 with the firs