Have you ever explained how to do something... then explained it again... and then realised you’ll probably have to explain it again next week? That will be your sign that it should really be written down. It doesn't have to be a big manual (and that possibly wouldn’t be helpful anyway), it could just be: - a straightforward step-by-step checklist with a few bullet points, - a short SOP (Standard Operating Procedure), or - a quick ‘how we do this’ document. The aim is not pap

Instead, try asking: What's the next step?

Five minutes now can save a lot of ‘where was I?’ tomorrow.

If you find yourself repeatedly thinking: 'I just need to remember to...' ...it might be time to get it out of your head and into a system. That doesn't necessarily mean complicated software. It could be as simple as: A checklist A recurring calendar reminder (I use these a lot) A straightforward task list A documented process (SOPs are so useful) A shared task tracker Your memory is certainly very useful, but it shouldn't be your only system. What's one thing in your working

How much time do you spend looking for something you've already created? These shortcuts are all about finding things faster.